I hit Gold on October 1st and today it says that I am back in Silver status and need 72 more points until Gold. Can this be fixed?
I would have the same questions. I would be more than happy to provide some more information for you!
After reviewing your account, I can see that there was an event incorrectly awarded as an employer sponsored event. This was corrected and reversed, however, only the event was reversed. No Bonus Bucks or other Points were reversed.
I apologize for the confusion that this has caused. Please feel free to let me know if you have any further questions or concerns and I would be more than happy to help!
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