There is another question opened that has never been followed through. I’m so disappointed with the customer service...
please connect me with a supervisor if possible.
I can understand the frustration that this can cause. I appreciate you taking the time to reach out to us with your concerns.
Please know that I am taking a closer look at your account from your previous questions and I will send you a personal message with more information.
For your Fitbit, I can see that the connection between Go365 and Fitbit have been halted. Can you please follow the process below to refresh the connection?
If you are using the Go365 Mobile app:
If you are using an internet browser:
It is important to allow all data to be shared or it can cause an issue with the connection. Please let me know when this has been completed so I can check to make sure that your steps are coming over!
I really appreciate you taking more time to work with me on this! I look forward to your reply!
Retrieving data ...