My Health app (Apple) is tracking my sleep and connected to Go365. I am doing a sleep challenge and sleeping longer than the min time but I am not getting credit for it. Please help
I can see how that would cause concerns for your activities. I would be more than happy to take a closer look for you!
I apologize for my confusion, are you referring to a Sponsored Sleep Challenge or the Daily Sleep Activity with Go365?
Sleep Challenges will award for the date that the sleep data reaches Go365. Check out our All about Challenges with Go365 for more information!
If you are referring to the Sleep Activity, it will need to be set in the Go365 Mobile app and will award 25 Points after you have hit 5 days of 7+ hours of sleep within the same week. Go365 Mobile App Activities
I am having the same issue! It is very frustrating!!
I appreciate you taking the time to reach out to us! The Sleep Activity as a max of 6 times per plan year that you are able to earn the Points for a total of 150 Points.
I can see that you have hit that max for this year. Please check out Go365 Mobile App Activities for more information on the Sleep Activity.
Hi, I am referring to a sleep challenge. I still have a 0 next to my name even though I’ve met the minimum sleep time since the challenge started. See below screenshot showing 0 credit.
Why won’t Go365 reflect what my Heath app recorded?
Retrieving data ...